Shipping Policy

Shipping Policy

At Unknown Identity, we are committed to delivering your pieces with care and efficiency. Please review our shipping guidelines before placing your order.

Processing Time

All swimwear orders are processed within 7 business days after payment confirmation.

Shipping Options & Rates

Shipping times vary based on location. Once your order has shipped, we are not responsible for delays due to customs processing, holidays, or courier issues.

  • PREMIER SHIPPING (2-3 Business Days) – $65 USD

  • STANDARD SHIPPING (3-5 Business Days) – $32 USD

Shipping Carriers

  • Domestic Orders – Shipped via JA Mail, Knutsford Express, or local bearer services.

  • International Orders – Shipped via First Class Mail, DHL, or FedEx.

Please note: Shipping does not include insurance. We cannot accept responsibility for lost, stolen, or damaged packages in transit.

Important Shipping Information

  • Customers are responsible for providing accurate shipping details. We are not liable for lost or undelivered packages due to incorrect information.

  • We do not ship to P.O. boxes or military addresses.

  • Some locations may have limited shipping options. Please contact us at unknownidentityja@gmail.com for inquiries.

  • Any customs duties or import taxes are the responsibility of the customer.

For further assistance, feel free to reach out to our team.